Credit Servicing & Recovery

Greatinco delivers comprehensive credit management and recovery solutions to optimize clients’ portfolio performance. Through a structured and data-driven approach, we manage the entire recovery lifecycle — from collection strategy to asset liquidation — with high compliance standards.

The synergy between desk collection, field collection, structured mediation, and auction support ensures optimal recovery value for your institution.

Integrated Debt Servicing

Integrated collection services through desk and field collection to enhance portfolio recovery effectiveness.

Mediation & Structured Resolution

Structured mediation and resolution approaches to support effective and sustainable repayment solutions.

Asset Recovery & Auction Support

Asset recovery and auction support to maximize the recovery value of distressed portfolios.

Solution Overview

A suite of integrated services designed to ensure recovery processes are measurable, effective, and aligned with your portfolio strategy.

Desk Collection

Remote handling with contact strategies, account segmentation, and data-driven monitoring to improve recovery performance.

Field Collection

Structured field visits for verification, negotiation, and improving debtor settlement outcomes.

Structured Mediation

A controlled and realistic resolution approach to maintain recovery quality and compliance.

Asset Resolution

Support in advanced stages, including asset settlement, to maximize recovery value from distressed portfolios.

Service Advantages

Four key reasons why Greatinco is the right partner.

Professional Collection Team

Supported by trained and experienced collectors who handle debtor communication professionally.

Technology-Enabled Collection

Collection activities are integrated with a management system that enables real-time monitoring, reporting, and performance measurement.

Data-Driven Collection Strategy

Communication strategies and collection approaches are designed based on data analysis to improve contact rates and payment success.

Compliance & Ethical Practices

All collection activities adhere to responsible collection practices and financial industry standards.

Flexible Engagement Model Tailored to Your Recovery Strategy

We offer flexible business models tailored to your portfolio, target regions, and operational preferences.

Recommended for Performance Focus

Success Fee Model

A results-based commercial model where service fees are aligned with recovery achievements. Ideal for clients prioritizing cost efficiency and outcome-based execution.

  • Payment based on actual recovery results
  • Suitable for dynamic portfolio assignments
  • Ideal for performance-driven collection strategies
Recommended for Dedicated Operations

Fixed Fee Model

A predictable cost structure, suitable for stable, structured, and ongoing field collection operations.

  • More predictable monthly operational costs
  • Suitable for stable and recurring field activities
  • Supports dedicated team allocation

Engagement models can be customized based on portfolio size, coverage area, service scope, and client business targets.

Build a Stronger Recovery Strategy with Greatinco

Let’s discuss how Greatinco can support your institution in managing and recovering credit portfolios through integrated, compliant, and results-driven Credit Servicing & Recovery solutions.